Today we welcome two new members to our team. Frank Fabian and Susan Schienbein are both joining as Clinical Services Managers (CSMs) helping us extend our presence and support more primary care Family Physicians and Nurse Practitioners across the province.

Frank Fabian

With over 20 years of healthcare expertise, Frank brings a wealth of experience to HDC. His proven track record in sales, business analysis, and understanding clinician needs makes him a valuable asset. Frank excels at building strong relationships, enabling him to effectively translate complex data into actionable insights for Primary Care Practitioners utilizing HDC Discover. 

Previously, Frank’s past roles enabled him to foster meaningful client relationships. His ability to connect with family physicians resulted in his past experience working closely with Family Physicians. We are keen for Frank to transition his knowledge that will continue to drive measurable improvements for our HDC Discover users. 

Susan Schienbein

Susan Schienbein is a seasoned healthcare strategist with a passion for breaking down silos and fostering collaboration. With a track record of driving innovation and sustainability in health data management, using a quality improvement lens, Susan looks forward to opportunities to improve patient outcomes with trusted provider partners.  

Susan joins the HDC from Northern Health where she worked on projects to support better decision making by operational leaders. Her hands-on experience working with general practitioners will be an asset to our Clinical Services Team.  

Territory Updates 

Below is a list of the territories and the associated Clinical Services Manager.  

  • David Chan: Lower Mainland (i.e. Vancouver, Burnaby, Fraser Northwest, Richmond) 
  • Frank Fabian: Interior BC (e.g. Kootenays, Okanagan, Thompson Region) 
  • Kent Marley: Island and Fraser (i.e. South Island, Victoria, Central Island, North Island, Sunshine Coast, Surrey, Chilliwack) 
  • Susan Schienbein: Northern BC (i.e. Prince George, Northern Interior, Peace)  

Please note that Cathy McGuinness will continue to support Divisions across the province. Please contact if you have any additional questions.