Bright Spots

Dr. Steven Broadbent knew he wanted to run a quality improvement project. What he didn’t know yet was where to focus it. A Family Physician at Bee Well Medical Clinic in Kamloops, trained at the University of Leicester before moving …
Continue reading “How One Clinic Proactively Turned Updated Guidelines into Real-World Practice Improvement”

When stories began emerging of late-stage cancer appearing in patients admitted to emergency rooms, a group from seven clinics in Prince George knew they needed to act. The group, led by Dr. Jess Zimbler, consisted of family physicians together with …
Continue reading “Catching Cancer Earlier: How Prince George Primary Care Teams Transformed Screening Efforts “

The journey began in 2022, when HDC Clinical Services Manager Kent Marley met with the Nurse Practitioners at the Health Care on Yates (HCOY) clinic. The Nurse Practitioners (NPs) had logged in simply to explore their HDC Discover data; maybe uncover a few trends, maybe confirm a few hunches.   As they …
Continue reading “Curiosity, Coding and Care: Responding to Mental Health Demand”

Family practices have always had instincts about their patient populations. A family physician might sense that their practice sees more mental health concerns than diabetes. A nurse practitioner might notice they’re serving more older adults than young families. But in the demanding …
Continue reading “Victoria Primary Care Network Unlocking Collaborative Improvement “

A Family Physician’s Approach to Continuous Improvement That five percent, spent reflecting on his own practice, has translated into measurable improvements in patient care, clinic workflows, and environmental impacts. Quality Improvement (QI) in family practice works best when it is simple, practical, and closely …
Continue reading “The Five Percent Habit”

Physicians work hard to improve care while navigating significant administrative load and burnout.   Reimagining how we work and practicing continuous quality improvement is widely valued; however, it also requires time, energy, and a willingness to engage with data, even when there is limited capacity to act on what it reveals. This tension …
Continue reading “Nerd Night in Kootenay Boundary: Breaking isolation through shared data, dinner, and genuine curiosity”

Nurse Practitioner (NP) Kelvin Bei has always believed that high quality primary care requires a patient-centred approach. “We want to automate what we can, but we also need to know our patients as people and take a holistic perspective. Are they falling through the gaps? Can we implement systems to prevent this moving …
Continue reading “Creating Reliable Systems: A Clinician’s Curiosity Leads to Quality Care”