Meet Our Team
Our hope for HDC is that it be a true expression of the collective experience and knowledge of physicians, partners, and stakeholders. We want the organization to be both an inspiration and a resource for reflection and learning, and a catalyst for system change.
We welcome open dialogue and feedback, and look to those who support our mission to reach out and share the ways that HDC can best support you. Please email us at firstname.lastname@example.org.
Get to know key members of HDC’s operational team, below.
- Ms. Gayle Grout, Interim Executive Director
- Dr. Bill Clifford, Medical Director
- Dr. Bruce Hobson, Medical Director
- Mr. Gordon McNeill, Product Director/Privacy Officer
- Ms. Lynda Pattie, Technology Director
- Ms. Taura Vigers, Clinical Services Director
- Ms. Christie Howatson, Operations Manager
- Ms. Amy Fisher, Operations Coordinator
- Ms. Cathy McGuinness, Senior Clinical Services Manager
- Dr. Reza Zarei, Clinical Informatics Lead
- Ms. Janine Johnston, Privacy Lead
- Mr. Duncan Johnson, IT and Technical Support Lead
- Mr. Kent Marley, Clinical Services Manager
- Mr. David Chan, Clinical Services Manager
- Dr. Aigul Musambetova, Clinical Services Manager
Ms. Gayle Grout, B. Comm, Interim Executive Director
Gayle Grout is a seasoned Information Management leader with a passion to build software solutions to support our healthcare system in Canada. She has experience in IT Strategy, Software Implementation and Business Development and enjoys improving products, services, processes and supporting people development.
Gayle’s introduction to large scale software strategy and implementation started at Deloitte Consulting, where she honed her ability to transition between high level and tactical activities. Her ability to develop strategic plans and execute with discipline and structure creates an accountable, yet innovative, working environment for success.
Her love for start-up organizations and entrepreneurial initiative was awakened when joining Med Access in 2007, a Kelowna BC Electronic Medical Records (EMR) company, providing software to physicians across Canada, later acquired by TELUS Health in 2014. She was able to work across the business to launch multiple features that complied with regulatory requirements and enabled physician workflows. Her leadership impacted the adoption of innovative solutions within BC’s primary care landscape that continue to be used today.
Getting back to an entrepreneurial environment, Gayle recently provided interim leadership for a manufacturing start-up organization in 2019, and recently led investment exploration of software technology assets for the management company of Argent Diversified Holdings, a fund focused on alternative investment structures for small to medium sized businesses.
Gayle joined the Health Data Coalition board in 2019 and has now stepped down from the board to serve as the interim Executive Director.
Dr. Bill Clifford, OBC, MD, FCFP
Bill Clifford is a family physician with a passion for information technology, recognized as a leader in harnessing the power of IT to ensure patients receive coordinated, quality care. Bill continues to apply his expertise for the development of many electronic solutions and information standards to support a learning health system, both provincially and regionally. He recently retired from several roles, including Chief Medical Information Officer for Northern Health, board member of the Prince George Division of Family Practice and site informatics lead faculty for the Prince George Family Practice Residency Program.
Dr. Bruce Hobson, MD, MCFP
Bruce has been a family practitioner in Powell River, BC for 34 years. He has a passion for technology-enhanced adult learning and education. He is actively involved with the Practice Support Program and is also working in integrating the PSP modules into electronic form and integrating the tools and resources into electronic medical records. He is also working with Doctors of BC IMIT Clinical Advisory Group and as a peer mentor optimizing the use of electronic medical records in physicians’ offices. As the Chair of the interim Board for the Health Data Coalition, he was responsible for helping to build the organization and shepherding it through its initial year of operations. Now as Medical Director, he continues to bring his passion for projects that maximize the use of physician EMR data to better inform physicians and health organizations about improving the delivery of health care and population health outcomes.
Mr. Gordon McNeill
Product Director/Privacy Officer
Gord leads the expansion of the technical platform and data services at the Health Data Coalition. He brings over 20 years’ experience in software development to his leadership role and has extensive expertise in business analysis, product management and corporate development in cities such as Montreal, Bangalore, Toronto, and Vancouver. Gord has a track record of ensuring strong returns on investment, with many past successes in managing all phases of software development. He holds a Bachelor of Science degree from the University of Guelph, and subsequently earned a Master of Business Administration (MBA) in Science and Technology at Queen’s University.
Ms. Taura Vigers
Clinical Services Director
Taura leads the four-person Clinical Services Team, which supports family physicians, clinicians and their staff as they enrol in the program, integrate the HDC Solutions product into their practice and embark on data-sharing and collaborative quality improvement in primary care. Taura coordinates the development of HDC clinical learning programs and marketing initiatives in collaboration with key stakeholders and partners. She applies engagement expertise gained in 15 years of sales leadership experience within the pharmaceutical industry to her position of Clinical Services Director. Her scope of experience includes product launches, focusing sales teams, developing learning initiatives and collaborating with partners to achieve marketing.
Ms. Lynda Pattie
Lynda Pattie is a seasoned management Information Technology leader with more than 20 years of experience managing technologies, infrastructure, people and initiatives in the public and private sectors. She has provided strategic leadership, technology management and supervisory expertise in her varied roles in information technology in the health, post-secondary, K-12 and private sectors. Her experience in managing large scale enterprise, clinical and information technology departments for a multitude of organizations enables her to create value and enable her teams in a collaborative and effective way.
Ms. Christie Howatson
Christie manages the HDC’s day to day operations, Board secretariat functions, human resources, financial management and internal and stakeholder communications for the HDC. Christie brings 17 years of experience working in strategic operations, office and budget management, human resources, communications, executive support, and staff leadership to the Health Data Coalition. She joined HDC after working for the Capital Regional District’s Wastewater Treatment Project in Communications. For most of her career, she worked in the BC provincial government, including work as Manager of Communications and Director of Operations.
Ms. Amy Fisher
Amy brings 15 years’ diverse, front-line administrative experience to the role of Operations Coordinator at HDC. Her previous not-for-profit work includes support for the fund development team at the Edmonton Public Library, various faculties at universities across North America, and an archaeological expedition in the Middle East. Amy holds a PhD in Religious Studies from the University of Toronto.
Ms. Cathy McGuinness
Senior Clinical Services Manager
Cathy is a senior member of the Clinical Service Managers (CSM) team at HDC. She brings over 30 years of experience to her role and a track record of achievements in business development, sales, product development and operations management within the healthcare sector in British Columbia. Over the course of her career, Cathy has developed a passion for data and improving the use of data-driven tools to inform and improve the healthcare system and its outcomes. Cathy earned a bachelor’s in science from Queens University.
Dr. Reza Zarei
Clinical Informatics Lead
Dr. Reza Zarei guides the development of the HDC’s provision of data for clinical practice improvement and system level QI. Reza supports the prioritization of measures development by the Clinical Data Stewardship Committee and works closely with the technical development team on translating the clinical requirements into technical features of HDC Discover. Reza liaises with partners interested in using HDC data in their projects, programs, and services. After studying general medicine and earning his Medical Specialty in Bone and Joint Surgery in Iran, Reza subsequently earned a Master of Science in Health Informatics from the University of Victoria. His career includes twelve years practicing medicine in primary care, public health, and emergency care, as well as leading multiple QI and EMR implementation projects for health authorities in BC and Alberta. He has a background in designing virtual learning programs.
Ms. Janine Johnston
Janine is responsible for HDC’s strategic, comprehensive privacy program, which enables consistent, effective practices that minimize risk and ensure the confidentiality of personal information at HDC. Janine’s background includes advising on privacy, security, compliance, and data management in the health authority sector, where she championed several provincial projects to improve access to health data for the region’s more than one thousand physicians.
Mr. Duncan Johnson
IT and Technical Support Lead
Duncan has wide experience in software testing, software quality assurance, product business analysis, product management and customer support. He leads the provision of technical support services to ensure a high-quality support program for HDC Discover, users and staff. After a career working in an allied health care clinic providing exercise rehabilitation programs for injured individuals, Duncan transitioned into information technology, and has enjoyed a career spanning nearly 20 years during which he has held a variety of roles supporting highly scalable call processing and messaging software. Duncan has a Bachelor of Science degree, as well as a Certificate in the Application and Management of Information Technology, both from the University of Victoria.
Mr. Kent Marley
Clinical Services Manager
As Clinical Services Manager, Kent oversees Vancouver Island and the Gulf islands. He joined the HDC team with over 15 years of experience working in the pharmaceutical and healthcare fields both in Canada and overseas. Kent has business management and territory development experience, and is a skilled relationship builder, creating strong bonds between stakeholders at all levels. Kent holds a bachelor’s degree from the University of Victoria.
Mr. David Chan
Clinical Services Manager
Having worked in biotechnology, bioinformatics, and pharmaceuticals in Canada, Europe, and the U.S, David has over 22 years of sales, training, and implementation experience. In his role as Clinical Services Manager, David is actively involved in meeting with Physicians in their clinics to enrol, train and engage with them in their use of HDC Discover. He has an excellent track record of successfully engaging with customers, understanding their needs, and developing creative solutions. David holds a Bachelor of Science degree from the University of Toronto.
Dr. Aigul Musambetova
Clinical Services Manager
As an internationally trained physician who holds a Medical degree from KRS University in Bishkek, Kyrgyzstan, Aigul brings her background working in public/population health improvement programs to her role as Clinical Services Manager at HDC. While practicing as a physician, Aigul worked in Kyrgyzstani clinics and hospital wards, specializing in Endocrinology and Metabolism. She also participated in population health improvement programs in Kyrgyzstan in collaboration with the Ministry of Health, UNICEF, and Diabetes Association. Aigul was also actively involved in a National Program of Elimination of Iodine Deficiency Disorders and held a leadership position in a Urinary Iodine Medical Laboratory, helping the lab in getting the Accreditation Certificate from the CDC. Before joining the HDC team, Aigul worked as a Medical Office Assistant in a physician specialist office.